Landlord Information

PROPERTY MANAGEMENT SERVICES

Coomera Realty have long been market leaders in Property Management in our area. During this time, we have specialised in Property Management offering a large range of services to our many respected landlords. There are many reasons why Coomera Realty should manage your investment property. We can advise on current rentals for your property type and area, and set a rental rate to give you the greatest return on your investment. We take the hassles out of managing your property. Call us to find out how we can assist in managing your real estate assets. Coomera Realty Property Management Department prides itself on professional service at all times when dealing with any aspect of your investment property and valuable asset. As a valued member of the REIQ (Real Estate Institute of Queensland), we constantly keep up to date with the latest changes in Legislation and Best Practice procedures.

WHY DO YOU NEED A MANAGING AGENT FOR YOUR PROPERTY?

You need someone who is going to monitor the industry on a daily basis and is up-to-date with industry changes on every level to ensure that you are achieving the highest return possible on your investment.

Our services include:

    • Rental appraisals
    • Monthly newsletter
    • Signage to advertise property
    • Rent reviews on a regular basis
    • Direct EFT payment to owners mid and/or end of month
    • Statement with full details to accompany payment
    • Tenants strictly qualified
    • Highest rent return possible
    • Use of only qualified and licensed tradespeople for maintenance
    • Latest software technology
    • We attend all inspections – no keys handed out
    • Routine inspections every 16 weeks – written report and photo
    • Regular REIQ training
    • Arrange landlord insurance
    • Payment of council rates, body corporate fees etc
    • Arrange and pay maintenance / once satisfied with standard of repairs
    • Brochures and rental lists
    • Renewal lease preparation and negotiation
    • Professional advice whenever required
    • Maintenance quotes, approvals and inspection
    • Financial Year summary for taxation purposes
 

WHEN DOES THE RENT MONEY GET PAID INTO MY ACCOUNT?

There are two options: twice monthly or monthly. Payments are made on the 1st or 15th of each month (or next day), the funds are paid to you by way of direct debit to your nominated bank account. A statement is issued at the same time outlining the debits and credits for that month.

HOW DO TENANTS PAY THEIR RENT?

Tenants have many options to pay their rent, leaving no excuse for late payments.

  • Direct deposit at bank to our nominated trust at account
  • Internet Banking through their chosen financial institution
  • Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer.
 

WHAT HAPPENS WHEN A TENANT STOPS PAYING RENT?

When a tenant falls behind in their rental payments, the first step we take is to send courtesy SMS reminders. These begin at three days and continue until all rent is up to date. Once the tenant is eight days in arrears they are issued with a Notice of Breach advising them that they are behind and requesting that they rectify the problem within seven days. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.

WHAT IS A ROUTINE INSPECTION?

Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Coomera Realty Pty Ltd Property Management Team will contact you to discuss items noted on the report.

WHAT IS A PROPERTY CONDITION REPORT?

This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property and is used when the tenant vacates to ensure that the property is left in the same condition.

The Property Condition Report is used at the vacate inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.