What we provide

The services we offer are extensive and cover all property investment needs.

Pre-Leasing

  • display of ‘For Lease’ signage (subject to your and owners corporation approval)
  • professional photos and copy prepared and compiled for display on industry websites
  • comprehensive digital & mobile marketing of your property including enhanced listings on Domain.com.au as well as listings on realestate.com.au, rent.com.au, homely.com.au, thehomepage.com.au, homehound.com.au, allhomes.com.au, realestateview.com.au and realestateworld.com.au
  • eBrochures & weekly AgencyAlerts to our qualified tenant database
  • ‘Open for Inspection’ viewings conducted as well as private appointment viewings
  • prospective tenants are always accompanied by a member of The Agency team to ensure security of your property
  • SMS follow up to potential tenants and you following ‘Open for Inspection’ viewings
  • thorough screening of prospective tenants with proper reference checks
  • Trading Reference checks on all prospective tenants
  • strategic alliances with well-established relocation specialists that assist with accommodating international and local tenants

Post-Leasing

  • full leasing documentation processing
  • lodgement of bond with Rental Bond Board
  • payment of council and water rates as well as strata levies if applicable
  • routine photographic inspections conducted with comprehensive written and photographic reports issued to you and your tenant
  • bi-annual market rent reviews
  • professional and qualified contractors to carry out repairs
  • 24 hour/7 day emergency repairs system in place
  • effective rent collection systems – 99.7% of our tenants pay on time
  • monthly electronic statements and invoices
  • monies paid regularly direct into your nominated accounts

Additional Services

  • online access to your complete landlord account showing “real-time” rental income and expenditure, and allowing you direct access to past statements, invoices and leases
  • management of property renovations
  • comprehensive financial reports for tax purposes
  • regular market value reports for your managed property or other properties that you own or are considering purchasing
  • preferred selling rates for the sale of your managed property or other properties
  • professional, high-quality photography; descriptive copywriting and floor plans for display on websites
  • custom photo signboards
  • print advertising available in local and metropolitan papers